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Chest pain, trouble breathing or severe bleeding?Life-threatening emergency? Call 911.
Urgent careHours listed · see hours

Human Support Services

988 Old State Rte 3, Waterloo, IL 62298

Call (618) 939-4444
Directions
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Hours

  • Mon8 AMto5 PM
  • Tue8 AMto5 PM
  • Wed8 AMto5 PM
  • Thu8 AMto5 PM
  • Fri8 AMto5 PM
  • SatClosed
  • SunClosed

Hours can change on holidays; call to confirm.

Insurance

2 insurance networks list this location.

  • Aetna4 plans
  • BCBS Illinois4 plans
Plan names listed (8)
Aetna
  • Aetna Health Inc. (a PA corp.)
  • Aetna Health Inc. - Georgia
  • Aetna Health Inc. - New Jersey
  • Aetna Health Inc. - PA
BCBS Illinois
  • 0ME342 12 BLUECS BLUE CHOICE SELECT_WTH (+4 more)
  • Blue Choice Options
  • Blue Choice Preferred Silver PPO 303 (+2 more)
  • Participating Provider Option

Call to confirm your plan. Networks change and the clinic has the final word.

About Human Support Services

Human Support Services is an urgent care center at 988 Old State Rte 3, Waterloo, IL 62298. It is about 1.7 miles from the center of Waterloo, and the nearest other city we list is Columbia, 6.3 miles away. Its listed hours: open weekdays 8 AM to 5 PM, closed weekends. It is listed with 2 insurance networks, including Aetna and BCBS Illinois.

At a glance

Care level
Urgent care
Open 24 hours
No
Days open
5 days (weekdays)
Insurance networks listed
2
Phone
(618) 939-4444
To the center of Waterloo
1.7 mi

If it’s an emergency

Call 911 for chest pain, trouble breathing, signs of a stroke, severe bleeding or a serious injury. Urgent care centers are not emergency rooms.

Call 911

What urgent care centers usually treat

General information, not medical advice. Services vary; call Human Support Services to ask what it offers.

  • Fever and flu
  • Cuts and stitches
  • Sprains and X-rays
  • Sore throat and strep
  • Urinary tract infections
  • Rashes and allergic reactions
  • Ear infections
  • Vaccines and physicals
  • COVID and flu tests
  • Work and DOT physicals

Before you go

General checklist.

  • A photo ID
  • Your insurance card, if you have one
  • A list of your medicines and allergies
  • A way to pay a copay or the visit
  • Call (618) 939-4444 to confirm today’s hours and that your plan is accepted
  • Most urgent care centers take walk-ins, and some also offer online check-in; ask when you call

Cost at a glance

Typical US ranges, not quotes. Ask Human Support Services for its prices when you call.

  • Urgent care visit, self-pay$100–$250
  • Urgent care copay with insurance$25–$75
  • Emergency room visit, self-pay$1,200–$2,500+

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Other urgent care centers in Waterloo

See urgent care in Waterloo

Questions

Human Support Services is located at 988 Old State Rte 3, Waterloo, IL 62298.

Nearby cities

The information on this page is general information, not medical advice. Please verify hours, insurance and services directly with Human Support Services before visiting. In a medical emergency, call 911.

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