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You have an emergency

When to call 911, when to head to the ER, and when urgent care is the right call.

You have an emergency

If you can't breathe, or you might be having symptoms of a heart attack (chest pain, shortness of breath, nausea, arm/neck/jaw aching, sweating), or a stroke (numbness or weakness on one side, slurred speech, confusion, sudden severe headache), call 911.

If you have a life-threatening emergency, call 911 or go to your nearest emergency department immediately. Urgent care centers are not equipped to handle life-threatening emergencies.

When to go to the Emergency Room

  • Chest pain or difficulty breathing
  • Compound fracture (bone is visible)
  • Convulsions or seizures
  • Fainting or loss of consciousness
  • Heavy, uncontrollable bleeding
  • Poisoning or overdose
  • Severe allergic reaction
  • Severe burns
  • Signs of heart attack or stroke

When to go to Urgent Care

  • Minor cuts and burns
  • Sprains and strains
  • Fever and flu symptoms
  • Earaches and sore throats
  • Urinary tract infections
  • Rashes and skin irritations
  • Minor allergic reactions
  • Back pain

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You have an emergency | UCL Blog